Effective Date: 09/12/2024

At Jasmine Store VNL, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jasminestorevnl.co.uk or interact with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

• Name

• Email address

• Phone number

• Billing and delivery address

• Payment details (processed securely by third-party payment processors)

1.2 Non-Personal Information

• IP address

• Browser type and version

• Pages visited on our site

• Time and date of visits

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders: Ensure timely delivery of your floral arrangements and related products.

• To improve our website: Analyze user behavior to enhance your browsing experience.

• To communicate with you: Send updates, confirmations, or responses to inquiries.

• For marketing purposes: Share special offers, promotions, and new product announcements (with your consent).

• To ensure security: Monitor activity to prevent fraud and unauthorized access.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Socket Layer (SSL) encryption for online transactions.

• Restricted access to personal data within our team.

• Regular audits to identify vulnerabilities.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties to fulfill the purposes described above:

• Payment processors: To handle payment transactions securely.

• Delivery partners: To ensure timely delivery of your orders.

• Legal authorities: If required by law to comply with legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences.

• Understand how you interact with our site.

You can adjust your browser settings to refuse cookies, but this may limit some functionalities of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data.

• Correction: Update or correct your information.

• Deletion: Request the deletion of your personal data (subject to legal obligations).

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at info@jasminestorevnl.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for the latest updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@jasminestorevnl.co.uk

• Phone: 07780 280370 /020 8062 3046

• Address: 29-33 Ealing Road, Wembley HAO 4YA

Thank you for trusting Jasmine Store VNL with your floral needs. We are committed to protecting your privacy while delivering exceptional service.